Webcast Auctions

Event Registration. Registering for a webcast auction requires that you first create a Website account. This includes entering your contact information ONLY ONE TIME. Once you have chosen a username and password and have a valid account, you can register for the Sales Event - which means agreeing to the terms & conditions of that sale.

Bidding Details & Instructions. Once you have been registered for a particular sale, you are assigned a bidder number and can access detailed bidding instructions. These instructions are 1) emailed to you and 2) available on the My Sales page, which is accessible at the top of any page once you are logged in. Instructions include the audio conference number and code, your bidder number, and a link to the webcast slideshow software.

Audio Conference Bidding. Once the sale starts, bidders dial into a telephone conference with the auctioneer and indicate their bids by pressing keys on their telephone. In real time, the auctioneer accepts bids from bidders in the room and through the teleconference and can instruct the teleconference operator to un-mute specific bidder's lines. This enables the auctioneer to speak directly with bidders on the phone with no delay.

Webcast Slideshow Software. Webcast bidders may use their computers to join a Web-based conference where photographs and descriptions of the items being sold are displayed as a slideshow in real time. This service is controlled by a Branford Webcast operator during the sale and also allows bidders to send and receive instant messages with the webcast operator. Using a built-in instant messaging tool, the webcast operator is available to answer questions about bidding and can speak with the auctioneer on your behalf. NOTE: At this time you cannot bid using your computer.

Webcast Payments. After the sale, webcast buyers are emailed their invoices and can pay through wire transfer or by overnighting a bank-guaranteed check or money order to our main office. Taxes and buyer's premiums (a service fee paid to The Branford Group) are adjusted based on the buyer's tax class and payment methodology. Once invoices are paid in full, buyers can remove their equipment themselves or can contract with a packing, rigging, or shipping company. PAYMENT TERMS, DEADLINES, PLUS TAX AND BUYER'S PREMIUM AMOUNTS WILL BE INCLUDED ON YOUR INVOICE OR IN THE EMAIL WHICH ACCOMPANIES YOUR INVOICE.

Accidentally Deleted or Did Not Receive Email. To see your bidding details and instructions, visit the My Sales page which is accessible at the top of any page once you are logged in. You can print or re-email instructions from this page. If you need another registration email or did not receive it, please contact The Branford Group at 203-488-7020. Please tell us the email address used when registering.



Online Auctions

Online auctions are conducted at www.TheBranfordGroup.com. Bidders must register to create a bidder number and password with which they place bids. Unlike webcast or On-Location sales, there is no in-person bidding - all bids are placed using the computer. If you cannot place a bid yourself, please contact us to arrange for absentee (proxy) bidding.

Online Bidding. Branford online auctions are "live" (open and able to receive bids) for a specified time period which is no less than 24 hours. During the sale, once you have created an account, you can enter a bid in the box provided next to each item on the item catalog page. At the bottom of the catalog page, enter your bidder number and password to submit the bid(s). You must then CONFIRM your bids (you need to press submit twice).

Automatic Bidding (Autobid). The system will automatically bid on your behalf up to your Maximum Bid amount using only what is needed to win the item (or meet a reserve price).

Reserve Prices. Some items may have a reserve - or price at which the Seller is obligated to sell the item. Reserve prices act to protect the seller's financial interest in an item. While the actual Reserve Price is not made public, items with Reserves will be clearly marked if they are met or unmet. If the highest bid is below the Reserve Price, the Seller may, at his discretion, sell the asset at that price, but is not obligated to do so. The Branford Group will contact you after the sale if the seller wants to accept your offer.

Closing Times & Automatic Time Extension. Items close a different times throughout the day the auction is scheduled to close, please be sure the check the time the specific auction starts to close.  Lots have a staggered ending time, typically one lot every minute but for larger auctions it could two, three or four lots every minute.  On the day the auction is set to close the end time for each lot will be shown.  In addition there is an Automatic Time Extension.  A lot must not recieve any bids within the last five minutes of its closing time for it to close.  If a bid is placed in the last five minutes of a lot closing, it will automatically extend an additional five minutes when the closing time is reached.  Again, a lot must not recieve any bids within the last five minutes for it to close.

Viewing Your Bids. To see only the items on which you placed bids, scroll to the bottom of the catalog page, enter your bidder number and password and click "Review Bids." To see if you are the high bidder for these items, either look in the "High Bidder" column for your bidder number or look in the "Next Bid Required" column. Items where you are NOT the high bidder are marked with a small red arrow to the left of the price.

Invoices. Successful bidders should expect an invoice within 1 business day of the end of the auction. This invoice will be sent to the email address used when registering. See the sale's details page for actual payment terms and conditions.

Online Auction Registration. Before bidding, please register for our online auctions to get a bidder number and password (to be sent via email). You only need to register once for our online auction service. The link to the registration form is located on the top of the lot catalog.

NOTE: At this time, our online auction system requires you complete a separate registration form. This registration is separate from the Website registration process. We are working to combine these systems into one process. Thank you for your patience.



Website Account Registration & Login Issues

To Tell if You are Logged In. When you are logged in to our website, the upper, right of most pages should say "Logout" and your name. If it says "Login" and "Register" you are not currently logged in.

Forgot Password. On the upper, right of most pages click "login". Then enter your username in the marked box, and press the Password reminder button. An email will be sent to the address used for that account.

Forgot Username. Please contact The Branford Group at 203-488-7020. Please tell us the email address or username used with the account.

Change Password or Contact Information. On the upper, right of most pages click your name (once you are logged in). This will take you the Account Details page.



Auction Terms & Definitions

Buyer’s Premium. A service charge added to the winning bid price on all assets.

Grouped Lots. The auctioneer, at his discretion, may at times group several lots together and offer them for one price. To request the auctioneer do this, or to object when this happens please use your telephone keypad to 'place a bid'. This should get the attention of the auctioneer so they will open your line to allow you to speak to the auction room.



Absentee (Proxy) Bids
If you cannot attend one of our auctions, please click here to download our absentee (Proxy) bid form.
Please send this form to 203-488-4577.



Payment Terms and Conditions
Payment in full is due within 24 hours after the final sale day. Acceptable forms of payment are cash, wire transfer, certified checks, and company checks with a bank letter of guarantee. We do not accept personal checks or credit cards.

All payments must be made in US funds.

Purchasers without United States bank accounts are required to pay in U.S. funds via wire transfer directly from their bank. Some equipment may require modifications to meet import and safety regulations. Please contact your customs broker for further information regarding your customs requirements.

Wire Transfers
For a printable-form you can send or bring to your bank, please click here.

When sending payment by wire transfer, please include your buyer name, buyer number and auction name.

Please call 1-203-488-7020 for our current bank details and wire instructions.

Company Checks with Bank Letter of Guarantee
When presenting a company check for payment it must be accompanied by an acceptable bank letter of guarantee see sample below.

Example:

February 15, 2005

BankCo
1 High Street
Anytown, IL 555555

BankCo will guarantee payment to The Branford Group, LLC for check number _____ being presented by Bidder's Company drawn on Account #__________ up to the amount of __________. This guarantee will be valid for purchases made at the following sale __________________ and will be valid until March 9, 2005.

Regards,
John C. Greenback
BankCo Accounts